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Glowbyte Apps Limited

Privacy Policy

Glowbyte Apps Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and related services (collectively, the "Services"). Please read this policy carefully. If you do not agree with its terms, please discontinue use of our Services.

 

1. Information We Collect

 

We may collect the following categories of information:

 

  • Information You Provide: account registration details (name, email address), user-generated content, support communications, and any other information you voluntarily submit.

  • Automatically Collected Information: device identifiers (IDFA/IDFV), IP address, operating system and version, app usage data, crash reports, and diagnostic data.

  • Usage Data: pages or features accessed, time spent, interaction events, and in-app purchase records.

  • Location Data: only with your explicit consent, and only to the extent necessary for specific app features.

2. How We Use Your Information

 

We use collected information to:

 

  • Provide, operate, and improve our services;

  • Process transactions and send related notices;

  • Respond to inquiries and provide customer support;

  • Send administrative updates and security alerts;

  • Conduct analytics to understand usage and improve user experience;

  • Comply with applicable legal obligations.

We do not sell your personal information to third parties.

 

3. Legal Basis for Processing (GDPR / PIPL)

 

Where applicable law requires a legal basis for processing personal data, we rely on: (a) performance of a contract with you; (b) our legitimate interests in operating and improving our Services; (c) your consent; or (d) compliance with a legal obligation.

 

4. Sharing of Information

 

We may share your information with:

 

  • Service Providers: third-party vendors who assist in hosting, analytics, payment processing, and customer support, bound by confidentiality obligations;

  • Business Transfers: in connection with a merger, acquisition, or sale of assets;

  • Legal Requirements: when required by law, court order, or governmental authority;

  • Protection of Rights: to protect the rights, property, or safety of Glowbyte Apps Limited, our users, or others.

5. Data Retention

 

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

 

6. Data Security

 

We implement industry-standard technical and organisational measures—including encryption in transit (TLS) and at rest—to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

 

7. Children's Privacy

 

Our Services are not directed to children under the age of 13 (or such higher age as required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

 

8. Your Rights

 

Depending on your jurisdiction, you may have the right to:

 

  • Access, correct, or delete your personal data;

  • Object to or restrict processing;

  • Data portability;

  • Withdraw consent at any time (without affecting prior processing);

  • Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the details below.

 

9. Third-Party Links and Services

 

Our Services may contain links to third-party websites or integrate third-party SDKs (e.g., analytics, advertising). We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

 

10. International Transfers

 

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure such transfers comply with applicable data protection laws.

 

11. Changes to This Policy

 

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notice or email. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our Services after the effective date constitutes acceptance of the revised policy.

 

12. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 

Glowbyte Apps Limited

Email: feedback@glowbyteapps.com

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